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nemetschek.bg

Dependency Viewer

Dependency Viewer Logo

Instantly view related tickets and sub tasks

 

Dependency Viewer add-on is a hosted service provided by Nemetschek Bulgaria and is delivered through Atlassian Cloud remote add-on framework (Atlassian Connect). Nemetschek Bulgaria will always use appropriate administrative, technical and security measures to protect client’s information.

We do not have any access to any of the client’s content.

Atlassian Marketplace
User's Guide
How to run the Report

Dependency Viewer is developed as a JIRA report and as a report you can access it via the project you want to report on. In the list of reports under "Other" category look for the "Dependency Viewer"

Only click the Dependencies Viewer icon in the project sidebar

Now Dependency Viewer is added to JIRA Project View, based on this project he load all dependency, but you can use Filter field to search based on favorite filters.

As a first step select already saved filter from the drop down select box.

If no filters are listed you must go and create issue search filter. For more details on creating filters see Alassian documentation for "Saving your search as a filter"
Refine your search

Use "To Do", "In Progress", "Done" to refine your search results

No issues found

If no issues are found, you should change your filter

View the list of reported issues.

The view used to present the report result includes information to help you to identify possible problems.

Epics , Links and Sub-issues

Check the numbers of epics, links and sub-issues counted by groups.

Attention to the date

Pay attention to the date of last comment,progress value and how long the issue was not changed.

Explore the epics, links, sub-tasks and go deeper to find the status of the dependencies.

Use the mouse over to see the last comment and update type.

Loop

Explore looped Issues.

Data Storage

Dependency Viewer do not store data outside of Atlassian cloud. All the content handled by our Cloud application is stored directly into Atlassian Cloud as we don't store user sensitive data . At times, we may temporary store (cache) some configuration information required for the operation of the applications. For license validation, we only store client information provided and generated by Atlassian for that purpose.

People and Access

Our Cloud applications have limited access to customer data and such access is programmatically negotiated during the add-on installation, following Atlassian Connect protocols, including public/private key based authentication. The applications only access the information required for providing our services and only data generated by our applications may be temporary retained by our applications for caching and synchronization purposes only. Our Cloud applications are designed to allow application data to be accessible only with appropriate credentials, such that one customer cannot access another customer's data. Our global support team have access to our Cloud applications and may access customer data only for purposes of application health monitoring and performing system or application maintenance, and upon customer request.

Third Parties

We use Amazon Web Services to host our service.

Privacy

Nemetschek Bulgaria understands and is committed to the the importance of ensuring the privacy of your personally identifiable information.

When creating a support request to Nemetschek Bulgaria, we will respond no more than 24 business hours from the time of your request. Our intention is to help you faster, but as we are a small company we appreciate your patience. Nemetschek Bulgaria will use reasonable efforts to perform the Support in accordance with the SLA, but will not be responsible for delays caused by the Client or for reasons beyond Nemetschek's control.
Business Hours and Response Time

Nemetschek's business hours are Monday - Friday, 8AM-4PM CET(9AM-5PM BG Time). Nemetschek Bulgaria is closed on major holidays including, but not limited to: New Years Day, Easter holidays, International Workers' Day, Ascension Day, National Day of Bulgaria, Christmas Eve, Christmas Day, Second Christmas Day.

Support Includes

Help with issues during installation, issues during upgrades, troubleshooting problems with Nemetschek's add-ons, identifying workarounds, configuring your use case.

Support Does Not Include

Product Training, Customers who do not have a valid and current license or active subscription. Support for JIRA issues, support in any language other than English or Bulgarian